Parque Santiago IV Official - Playa de las Américas, Santa Cruz de Tenerife

Caroline W.

Such an amazing Apartment/Hotel. 2 pools surrounded by beautiful gardens you really feel you're in paradise!
Situated right at the bottom of the Golden Mile. Right by the sea and perfect for walking to Los Christanos or Costa Adeje. Had a Studio apartment in the tower, very spacious with a balcony. Hotel staff so attentive and friendly, nothing is too much trouble!
We paid for breakfast included, this was on-sight outside by the pool. Plenty of spaces to sit and eat under cover of out in the morning sun. Breakfast buffet was amazing with plenty of choice. Will definitely come back.

Morgan P.

We stayed in one of the penthouse apartments in the tower for a few days and probably ended up in one of the best rooms of the 7 or 8 there, with spectacular views of both the sea during the day and over the lights of the town at night. Despite being in such a busy area, it was wonderfully peaceful lying on the day bed at either end of the day.

The pool area was very well laid out with lots of space and sunbeds without anyone ending up too far away from the pool.

It wasn't the most convenient having to walk over to the neighbouring hotel for breakfast, and I would have preferred that the route wasn't through a shopping mall either, but once you did get there, it was a very decent selection. You can also access the small water park at that other hotel which our daughter enjoyed.

Robyn F.

Wonderful Stay at Parque Santiago!
Wow, what a place! We absolutely loved our time at Parque Santiago. From the moment we arrived, the experience was wonderful.
A huge thank you to the lovely gentleman at the check-in desk. We ended up arriving early, and he was so welcoming and friendly and happily allowed us to check in. That level of kindness really set a positive tone for the whole vacation.
Our room was great—it was clearly newly remodeled and really clean, and the view was absolutely lovely, looking right over the pool and out to the sea. We couldn't have asked for a better spot.
I would highly recommend Parque Santiago.
The only unfortunate thing I have to mention is that the lady at the check-out desk was quite rude to us on a couple of occasions, which was a disappointing end to an otherwise perfect stay. Hopefully, this was an isolated incident, as the rest of the staff we encountered were fantastic.
Overall, it’s a beautiful complex in a great location, and we can’t wait to come back!

judith995

What a great place to stay, we have been going to Las Americas for about 5 Years now and often walked past this complex and admired it. We decided to stay S/C and we loved the whole complex. Large saltwater pool in two sections one heated one not. There where always plenty of sun beds and the parasols slot into the side of sun beds which i have not seen before but worked well. The complex overall is very clean and well maintained. We had a side sea view which was lovely to sit out on the balcony at any time of day and people watch and watch the surfers on a morning. The apartment was Duplex, well laid out, bright and modern. The apartment opened into the lounge/kitchen this was well equipped with everything you could need if you wanted to cook for yourself. Sofa and table and chairs, ceiling fan which worked very well not that we spent much time inside the ground floor also had a toilet. Upstairs was two single beds made into a double, ceiling fan which kept the Bedroom nice and cool, .wardrobe space with safe inside which we did not get charged for using. A full length mirror. The Bathroom was a good size, shower was powerful and hot. Hairdryer and magnified mirror. As well as a large mirror. Towels replaced daily if required. Sigh left on the door handle of appt to indicate if cleaning required each day. Balcony on both floors downstairs was table and 2 chairs while upstairs was 2 sun loungers. We had a snack at the pool bar which was excellent I would definitely recommend the Tuba Sandwich. The only negative was our neighbours smoking weed on the Balcony morning noon and night !. This was putrid smelling and put me off sitting on the balcony when he was sat out there. They left two days before we did so we did get a bit of a rest from it. This has no reflection on the complex and I would definitely stay again and hope to return next year. I will be asking for a pool/sea view next year as looking through one of the rooms that was being renovated the view was stunning. Pictures included

alisona536

We booked direct with Parque Santiago a 2 bedroom panoramic ocean view apartment for a birthday celebration for 10 days.||The apartment was beautiful. It was a duplex with the bedrooms upstairs (each had their own air on) One room had an en-suite and the other the main bathroom.||Both were well appointed and the showers had good pressure.||Downstairs was a seating area, toilet, kitchen which led onto the patio/balcony. We had 2 Sun loungers, a table & 4 chairs and a Bali bed. The views were amazing day and night. There was also an electric canopy for shade||We have booked again for April and cannot wait to go back.||The pool is lovely and we had lunch and drinks, on the day of arrival, at the pool bar. The food was really nice and well priced.

954shelleyr

Stayed in a refurbished seaview studio in the Tower it was very nice but a bit warm with the glass front to the balcony. I would have preferred to stay in one of the other blocks.|The pools & surroundings were lovely, although the heated one was too warm in the hot sun|The position is great with the Golden mile at the front with lots of shops and restaurants, the promenade at the back along the sea with beaches & surfing nearby |My husband had a fall near the pool area & cut his head, The staff were really good they stayed with us until the ambulance arrived to take him to the hospital and Theresa phoned me later to check how he was & asked if I was ok|I would recommend staying in santiago 4 or 3, both good

luzierj

Traveled as a family of 3 adults, 2 studio apartments. ||Check in - smooth, quick and very friendly. Receptionist was lovely.|Apartment- we stayed in 609 and 610- town facing rather than beach facing. Rooms are spotless, and really well equipped. Played and crockery, glasses, cups and decent sized mugs! The cartons of water on check in was a nice touch: depending when you arrive means you can get the kettle straight on. Room ceiling fan, which sometimes had a mind of its own, was fine overnight but not enough for us as was still mega warm. We hired an air conditioning unit from reception. We used this during the day and the ceiling fan overnight.|Balcony - equipped with a small clothes aired on wall WITH pegs (which was fab!) a table and 3 chairs. Also a sunshade you could put down which was great for helping stay slightly cooler and out of the baking sun.|Location - right at the start of the golden mile, and a nice walk to lots of decent bars and eating places. We never ate anywhere that we said we would not return to. These include|The Savoy|Hard Rock Cafe|Hacienda Miranda|Bad Bobs|Jags Scottish bar|Las Rosas|Lou’s at Siam Mall|Prime Steakhouse|El Mason|Sat outside hotel almost every night with a few drinks from the bar and listened to the guitarist. Drinks were an ok price, Cava was €28 a bottle and was really nice.|We had breakfast once at the pool bar - this was €15 each and to be honest wasn’t worth the money in my opinion. Several places offering Better for cheaper within 10 minute walk.|We walked into both Costa Adeje and Los Christianos and will do this again when we return.|The only criticism I have is the swimming pools - the outside area is beautiful but the condition of the floors of the pools let it down. I picked up a few large flakes of paint that had come off and these were really sharp. I know these apartments are always busy but they do need to take the time to do some proper repairs on the floor that will last. |We had a a fantastic 10 day stay overall however and have booked to return, this time in. 2 bed superior apartment so report on that in March!

BRIAN O.

My wife, myself and our four children stayed here last week and if it was possible to give this place more stars I would.The staff are so friendly and helpful, the room spotless and spacious.Bedsheets and towels changed every day, great swimming pools, everything perfect.On our second last day,it happened to be one of my son's birthday, the staff landed to the room with two bottles of prosecco and a card,I taught was a magical thing to do. Definitely was the best holiday place we ever stayed in, and will be back next year, thanks so much for your hospitality, definitely the best we ever had.